Proven Prep Center (“Company,” “we,” “our,” or “us”) operates the website https://provenprepcenter.com (the “Website”).

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Website or communicate with us, including through SMS text messaging.

If you have any questions, please contact us at:

Proven Prep Center
17146 NE Sandy Blvd
Portland, OR 97230
United States
Email: [email protected]

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Mailing address
• Company information
• Any information submitted through forms or inquiries

Automatically Collected Information

When you visit our Website, we may collect:

• IP address
• Browser type
• Device information
• Pages visited
• Usage data

2. How We Use Your Information

We use your information to:

• Respond to inquiries
• Provide logistics and fulfillment services
• Send service updates and account notifications
• Send delivery notifications
• Provide customer support
• Improve our Website
• Send SMS communications (if consented)
• Comply with legal obligations

3. SMS Communications

If you provide your phone number through our Website forms and consent to receive text messages, you agree to receive SMS communications from Proven Prep Center related to:

• Customer support
• Account notifications
• Service updates
• Delivery notifications
• Appointment reminders
• Marketing communications

Message frequency may vary.
Message and data rates may apply.

You may opt out at any time by replying STOP to any SMS message.

For assistance, reply HELP or contact us at [email protected].

Consent to receive SMS messages is not a condition of purchasing services.

4. SMS Data & Sharing Disclosure (10DLC Compliance)

We will not sell, rent, or share your mobile phone number or SMS opt-in consent status with third parties for promotional or marketing purposes.

We will not share your SMS opt-in data with any third party for purposes unrelated to providing you with the services of our SMS communications program.

We may share your phone number and SMS opt-in consent status with trusted service providers that assist us in delivering SMS messages (such as messaging platform providers), strictly for operational purposes and not for independent marketing use.

5. Comments

When visitors leave comments on the Website, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string created from your email address may be provided to the Gravatar service. Their privacy policy is available at https://automattic.com/privacy/.

After approval, your profile picture may be publicly visible in the context of your comment.

6. Media

If you upload images to the Website, avoid uploading images with embedded location data (EXIF GPS). Visitors may download and extract location data from images on the Website.

7. Cookies

We use cookies to improve user experience and Website functionality.

Comment Cookies

If you leave a comment, you may opt in to saving your name, email address, and website in cookies for convenience. These cookies last one year.

Login Cookies

If you visit our login page, a temporary cookie will determine if your browser accepts cookies. Login cookies last two days. Selecting “Remember Me” extends login to two weeks. Screen option cookies last one year.

You may disable cookies through your browser settings, but some Website features may not function properly.

8. Embedded Content from Other Websites

Articles on this Website may include embedded content (videos, images, articles, etc.). Embedded content behaves as if you visited the third-party website directly.

These websites may collect data about you, use cookies, and monitor your interaction with embedded content. We are not responsible for third-party privacy practices.

9. How We Share Information

We do not sell or rent personal information.

We may share information:

• With service providers assisting in Website hosting, SMS delivery, and operations
• When required by law
• To protect our legal rights
• To prevent fraud or security threats

If you request a password reset, your IP address may be included in the reset email.

10. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Fulfill legal obligations
• Resolve disputes
• Enforce agreements

Comments and related metadata may be retained indefinitely.

Registered users (if applicable) may view, edit, or delete their personal information at any time (except usernames). Website administrators may also access and edit that information.

11. Your Rights

You may request:

• Access to your personal data
• Correction of inaccurate information
• Deletion of your personal data

Certain information may be retained for legal, security, or administrative purposes.

To exercise your rights, contact [email protected].

12. Security

We implement reasonable technical and organizational measures to protect your information. However, no method of internet transmission is 100% secure.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised Effective Date.

Continued use of the Website after updates constitutes acceptance of the revised policy.